URGENT EXCEPTION NEEDED: Mistakenly Booked Wrong Exam -TICKET No: #00772404 Support Inquiry #U5MN12

[pankajmahajan]

To The Databricks Certification Team, 

I am requesting an urgent policy exception for a mistakenly booked exam.

My open support  TICKET No: #00772404 

The incorrect exam is - Databricks Certified Generative AI Engineer Associate exam at 11:30 AM(IST) on 1st Nov 2025

I realized the error and contacted support immediately today around 12:15 PM (IST), but the cancellation deadline has passed. I am asking for an exception to be granted to credit the fee so that i can book the correct exam or change my exam to "Databrciks Certified Data Engineer Associate" 

Thanks in advance.

[Khaja_Zaffer]

hello @pankajmahajan 

If you have already raised the ticket, I would suggest you to wait, and because its a weekend expect a slow response.