User's name is empty sometimes when a new user is added from admin console

[Tahseen0354]

Hi, when I add a new user from admin console, the name of the user is empty. It does not happen all the time. For some users, the username and name both are available. But for some new users, the value in the name column in the users list is empty. Why ?

[jose_gonzalez]

Hi @Md Tahseen Anam​,

Just a friendly follow-up. Did Arjun's response help you to resolved your issue? please let us know.

[Tahseen0354]

Hi, unfortunately not. But I am no longer following up on this.