Hello @Cert-Team @Certificate
Request ID: #01070821
I would like to raise a concern regarding my experience during the Databricks Certified Associate Developer for Apache Spark - Python certification exam, which I attempted on 11 November 2026.
During the examination, I repeatedly received alerts related to eye movement while I was reading the questions and thinking through the solutions. As a candidate, it is natural to move my eyes across the screen to read lengthy questions, review options, think about the solution, or occasionally blink and look around while concentrating.
Unfortunately, despite complying with the exam rules, my exam was unexpectedly suspended due to these alerts. This experience was extremely stressful and disrupted my concentration, significantly affecting my ability to continue the examination.
I respectfully request that you investigate the circumstances surrounding the suspension of my exam. I believe the suspension may have been triggered by normal reading and thinking behavior rather than any violation of the examination guidelines.
I have also sent a follow-up email regarding this matter and would appreciate an update on the status of my request at your earliest convenience.
Thank you for your time and consideration. I look forward to your response and a fair resolution of this issue.
Thanks & Regards,
Vaishnavi S
