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Databricks Data engineering associates exam got suspended need urgent help

trivedi5678
New Contributor III

I am writing to request a review of my recently suspended exam. I believe that my situation warrants reconsideration, and I would like to provide some context for your understanding.
I applied for Databricks Certified: Data Engineer Associate certification on 21 Sep. 2024(10 am). The test was going fine for me but suddenly there was an alert from the system (I think I was in proper angle in front of camera and was genuinely giving my exam) and then again after some time another alert came, this time there was a proctor asking me to show the room. I showed the room and there was nothing suspicious in the room still he/she suspended my test. This exam is really important for me and 

I would like to request a review of my case with the hope of having my exam suspension lifted so that I can complete my assessment under fair and supervised conditions. I am committed to adhering to all exam rules and guidelines and ensuring that there are no further violations.

Best regards,
Kshitij Trivedi

webassessor account :kshitijtrivedi5678@gmail.com

https://help.databricks.com/s/contact-us?ReqType=training
Kryterion Support Id is #02776232

Databricks Support 

Unique Ticket Id: [ ref:!00D610JGc4.!500Vp0C8fOx:ref ]
1 REPLY 1

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @trivedi5678 ,

Thank you for reaching out to Databricks Community support!
We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Room requirements
Behavioral considerations
Thanks & Regards
@Cert_TeamOPS