cancel
Showing results for 
Search instead for 
Did you mean: 
Get Started Discussions
Start your journey with Databricks by joining discussions on getting started guides, tutorials, and introductory topics. Connect with beginners and experts alike to kickstart your Databricks experience.
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to Login - Account Verification Loop

Pranav_jha
Databricks Partner

I'm having trouble logging in to my Databricks account at databricks.com. Here's what happens:

  1. I enter my email address and password.
  2. I receive an account verification code via email.
  3. I enter the verification code on the login page.
  4. Instead of logging me in, the page refreshes and prompts me to enter my email address again.

I've repeated this process several times, but I'm still unable to access my account.

Additional Information:

  • I have tried to clearing my browser cache and cookies.
  • I am using work email.

I would appreciate it if you could help me troubleshoot this login issue. Please advise on how to gain access to my Databricks account.

17 REPLIES 17

csagues
New Contributor II

same problem

nithinmohantk
New Contributor II

Same problem here for me I tried 10 different resend codes and nothing works. It keeps telling me invalid code. 

dbs_user
New Contributor II

I have same problems. I selected sign up and click Microsoft account (in my case) then it redirects me to MFA then it works. I was using "Sign in" and it keeps asking password and MFA but when I typed, it does not work. It is weird.