Issue logging into my account

[jochoa]

Hello,

I need assistance accessing my account in data bricks community edition. I got an error that my account was locked due to recent suspicious activity. I tried to reset my password but did not get an email with password change instructions.

Thanks,

[Kaniz_Fatma · Accepted solution]

Hi @Juan Ochoa​ , Thank you for reaching out, and we’re sorry to hear about this log-in issue! 

We have this Community Edition login troubleshooting post on Community. Please take a look, and follow the troubleshooting steps. 

If the steps do not resolve the log-in issue, there is appropriate contact information on the post for further assistance.