Hello,
I have a problem
import socket
print(socket.gethostbyname("google.com"))
[Trace ID: 00-9e5667936e24418dae4c39a9ed003a22-a43a5f2ca9b14451-00]
---------------------------------------------------------------------------
gaierror Traceback (most recent call last)
File <command-6578131666108476>, line 2
1 import socket
----> 2 print(socket.gethostbyname("google.com"))
gaierror: [Errno -2] Name or service not known
My current Workspace Settings:
- serverless workspace
- ncc for private connectivity. is set (postgres on AWS)
- network policy with egress to all destinations is added to the workspace
SELECT *
FROM system.access.outbound_network
ORDER BY event_time DESC LIMIT 5;
account_id,workspace_id,destination_type,destination,dns_event,storage_event,event_time,access_type,event_id,network_source_type
cd8ca332-b1fd-4a23-8858-bd7726a44c6d,7474659368742910,DNS,ocr.salfyops.com,"{""domain_name"":""ocr.salfyops.com"",""rcode"":5,""rdata"":[]}",null,2026-06-29T05:53:00.000Z,DROP,94f242d5-19c7-487e-a8bb-4340fc2c15b5,General Compute
cd8ca332-b1fd-4a23-8858-bd7726a44c6d,7474659368742910,DNS,ocr.dev.salfyops.com,"{""domain_name"":""ocr.dev.salfyops.com"",""rcode"":5,""rdata"":[]}",null,2026-06-29T05:53:00.000Z,DROP,01f60056-3d43-49b0-9b5d-0398bb1caaab,General Compute
cd8ca332-b1fd-4a23-8858-bd7726a44c6d,7474659368742910,DNS,ocr.dev.salfyops.com,"{""domain_name"":""ocr.dev.salfyops.com"",""rcode"":5,""rdata"":[]}",null,2026-06-29T05:53:00.000Z,DROP,f24d25aa-9e4f-488f-8973-110b13ed5359,General Compute
cd8ca332-b1fd-4a23-8858-bd7726a44c6d,7474659368742910,DNS,ocr.salfyops.com,"{""domain_name"":""ocr.salfyops.com"",""rcode"":5,""rdata"":[]}",null,2026-06-29T05:53:00.000Z,DROP,f3a3b9f1-6113-4ebf-bf92-c20bad404470,General Compute
cd8ca332-b1fd-4a23-8858-bd7726a44c6d,7474659368742910,DNS,google.com,"{""domain_name"":""google.com"",""rcode"":5,""rdata"":[]}",null,2026-06-29T05:52:50.000Z,DROP,0d765e3d-70c2-4f80-98ad-05e90c7fc668,General Compute
AI mentioned to me "Just wait for ~15 minutes to avoid re-using a warm compute" - The problem is not solved for many hours now.
Could you give me additional guidance? Please note: I am relying on a serverless workspace. I can't use Classic Compute here.
Thanks!
