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12-27-2024 06:19 AM
Hello there,
I have a Databricks Premium Subscription but am not able to enable Serverless Notebooks (as that option does not seem to exist). I have gone through DB documentation and have Unity Catalog Enabled. I even opened a ticket (00591635) but it was closed and I was asked to open a new one here. I purchased DB through the AWS marketplace. I had the exact same observation in Azure. I followed ALL the documentation and I am able to create jobs, compute, run notebooks etc. I do NOT see the Serverless Options in the Feature Enablement Tab as documented (with no explanation either). ANY assistance would be most appreciated as taking 10min to start a cluster is quite prohibitive from a learning perspective for off work hours learner.
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12-30-2024 07:39 AM
This is really unfortunate. It would go past the trial period in that case which seems to be 14 days.
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12-31-2024 06:36 AM
Our team has confirmed this might be available by next week.
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01-06-2025 06:54 AM
Hey Walter, I seem to have the Serverless Option but it seems to be enabled AFTER the trial period. Is that a deliberate decision and if so it is quite unfortunate as this is REALLY one of the best features of DB ecosystem.
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12-31-2024 07:26 AM
Thanks Walter. Will wait for that.
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01-06-2025 07:06 AM
it seems it is not specific to trial mode, as per the information I received from Engineering team, it seems that for new created accounts it can take up to 15 days to have serverless enabled on their workspaces. This will probably be improved in the future.
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01-31-2025 05:58 AM
Hi,
We are experiencing the same at all of our clients. So it definitely seems to not have anything to do with newly created accounts for us? @Walter_C , could you check again with the Engineering Team of this makes sense?
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01-31-2025 03:54 PM
I'm also experiencing this issue:
- I'm using a Premium Databricks subscription deployed on Azure in January 2025.
- I've confirmed that Unity Catalogue is enabled in my subscription.
- I've accessed my Account Console. Serveless Compute doesn't present as an option under Feature Enablement.
- There is no option to connect to Serverless Compute from a notebook in the Databricks workspace.
This feature is a key motivator for using the platform. Could you please advise whether I should lodge a ticket or when I can I expect this issue to be resolved?
Thanks
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an hour ago
We are also experiencing the same issue. Any updates? @Walter_C


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