Vocareum Lab issue

[dawnCoder]

Hi,

I have taken a Lab Subscription from databricks academy. It worked fine for me for 1 day. As I try to login today, it is not starting up. I really appreciate any help in this regard. I have things as planned to do on the lab and when it is not starting up it really frustrates. Need urgent help. I already raised a ticket in the portal(#00514042).

[Retired_mod]

Hi @dawnCoder, Thank you for sharing your concern with us!

To expedite your request, please list your concerns on our ticketing portal. Our support staff would be able to act faster on the resolution (our standard resolution time is 24-48 hours).

[Deepa710]

Hi, was this resolved? can I know the solution please? Also, is there any restriction on the number of days or so to use this lab? I am getting 'Session ended' message even after I login again.

Regards

Deepa

[Advika_]

Hello, @Deepa710!

Are you able to access the labs now? The lab access is session-based, and resources terminate after the session duration ends. If you see the Session ended, you may have exhausted your total time or need to start a new session (by restarting the lab). If you still see the "session ended" error, restart the lab environment from the course platform.