Certificate Not Received After Passing Databricks Certification Exam

[vivek_1969]

Hello Support Team,

I successfully completed and passed my Databricks certification exam on 28 September 2026. However, as of 04 October 2026, I have not yet received my certificate, and it is not visible in my Webassessor/Credentials portal.

Exam Status: Pass
Exam Date: 28 September 2026

Could you please check the status of my certificate and advise if any action is required from my side?

I can provide a screenshot of the passing result and any additional details if needed.

Thank you for your assistance.

#01033969 req id

[cert-ops]

Hello @vivek_1969 ,

It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours, please file a ticket with our support team. Please also provide them with your email address so that they can look up your account (it is not advised that you post your email address here in community). 
Please note that we cannot provide support via community.

Thanks & Regards,
@cert-ops

[SK87]

Hello Support Team,

I recently completed and passed the Databricks Data Analyst Associate certification exam on 26^th October 2026. However, I am unable to find my certification certificate in my Databricks credentials account.

I can only see the knowledge badges, but my Data Analyst Associate certification certificate is missing. 

Exam Status: Pass
Exam Date: 26 October 2026

It has been 275 hours which is 11 days.

#0106563 Support ID