- 80174 Views
- 208 replies
- 17 kudos
Suspended Exam? Don't worry! Our support team can help!
Taking exams is so stressful already, and if your exam gets suspended it is extra stressful. Don't worry! Our support team is awesome and will help you get back on track. The most important step is to file a ticket in our Help Center. Be sure to inc...
- 80174 Views
- 208 replies
- 17 kudos
- 17 kudos
Hello @Cert-Team @cert-ops @Advika,I was facing technical issues during my Databricks Data Engineer Associate Certification Exam, so I reached out to the support team for help. The support team kindly rescheduled my exam, and I was able to start it a...
- 17 kudos
- 2644 Views
- 3 replies
- 1 kudos
Trouble Launching your Certification Exam? Read this now!
Hey there, test-takers! We know that launching your certification exam can be a bit nerve-wracking, especially if you encounter technical issues. But don't worry, Kryterion is available to help you!If you experience technical difficulties during set-...
- 2644 Views
- 3 replies
- 1 kudos
- 10729 Views
- 3 replies
- 6 kudos
Our new Databricks Certification FAQ is live!
Looking to get Databricks Certified, but have lots of questions? Our new FAQ can help! The FAQ is broken down into sections for easy access to help you get what you need quickly. Whether you need to know about the online testing requirements or what ...
- 10729 Views
- 3 replies
- 6 kudos
- 6 kudos
Hi, please create an account here: https://www.webassessor.com/databricksOnce you create an account, you will be able to register for an exam.for faster response to inquiries, please file a ticket with our support team @Cert-TeamOPS FYI
- 6 kudos
- 10248 Views
- 2 replies
- 3 kudos
Minimize the chances of your exam getting suspended - Tip #3
Being mindful of your behavior while taking an online proctored exam is another thing you can do to avoid an exam suspension. Here are some behavior tips to make your testing experience smoother: Take your exam in a private, quiet room with the door ...
- 10248 Views
- 2 replies
- 3 kudos
- 3 kudos
@rswarnkar5 Just FYI - We added the test center option almost a year ago.
- 3 kudos
- 13578 Views
- 0 replies
- 1 kudos
Minimize the chances of your exam getting suspended - Tip #2
Preparing your testing room is one of the things you can do to avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or motion away from the camera, it could flag the need for a room pan. Don’t stress! If you p...
- 13578 Views
- 0 replies
- 1 kudos
- 17571 Views
- 0 replies
- 2 kudos
Minimize the risk of your exam getting suspended - Tip #1
The number one cause of exam suspensions is loss of video feed. This is often because your computer is not set up right for taking an online proctored exam. Before launching an exam, make sure the computer you are using meets the technical requiremen...
- 17571 Views
- 0 replies
- 2 kudos
- 10677 Views
- 0 replies
- 4 kudos
Why is exam security important?
Databricks Certification asks our exam takers to prep and act a certain way before and during remote-proctored exams. In many ways, it can seem strange what we ask of people. For example, we ask them to remove phones from their desks, to not read que...
- 10677 Views
- 0 replies
- 4 kudos
- 9003 Views
- 25 replies
- 1 kudos
Resolved! Missed the certification exam schedule - Reschedule is required
Hi Team, @data_help @helpdesk I have missed the certification exam schedule. I thought it is 2PM instead of 2AM. Is there a possibility this can be reschedule to today anytime or tomorrow?Thanks in advance for your comments.Regards,Rama
- 9003 Views
- 25 replies
- 1 kudos
- 1 kudos
Hi Team, @data_help @helpdesk I had registered for the Databricks data engineer associate certification exam.I have missed the certification exam schedule, by mistake I choose Sep 24 instead of Sep 30. And I thought I chose for Sep 30. Is there a po...
- 1 kudos
- 161 Views
- 2 replies
- 0 kudos
Urgent: Certificate not received [Ticket ID #00751495]
I passed the "Data bricks Certified Developer for Apache Spark – Python" exam on 30/09/2025, but I have not yet received my certificate or badge. I’ve checked my email (including spam folders) and logged into credentials.databricks.com, but nothing i...
- 161 Views
- 2 replies
- 0 kudos
- 0 kudos
Hello @Shirisha0449 , Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support via community. (it is not advised that you post your email address here in community) Thanks & R...
- 0 kudos
- 118 Views
- 1 replies
- 1 kudos
AWS Platform Architect Badge
Hi All,I am unable to access to this course.
- 118 Views
- 1 replies
- 1 kudos
- 1 kudos
Hello @kunalsinghania! For this accreditation, you can refer to the related training here: https://customer-academy.databricks.com/learn/learning-plans/230/aws-databricks-platform-architect-learning-planPlease try enrolling in this course and let me ...
- 1 kudos
- 588 Views
- 2 replies
- 0 kudos
Webassessor account issue for registration of exam
I took the salesforce certification test with Webassessor before. This time, I'm going to take the Databricks test, but when I log in, I'm connected to the salesforce test registration page. What should I do?
- 588 Views
- 2 replies
- 0 kudos
- 199 Views
- 2 replies
- 2 kudos
My exam got auto-suspneded during Launch - Databricks Certified Generative AI Engineer Associate
Hi Team,My exam got suspended during camera check while Launching the exam on 28th September, 2025. I filled up the form and reached out to the support team. Today, after more than 2 days, I have received email saying that exam was suspended due to n...
- 199 Views
- 2 replies
- 2 kudos
- 2 kudos
Yes, I raised the ticket using the above link regarding my exam suspension. The response mentioned that the Respondus software detected malware related to remote access on my device. However, I do not have any such software installed on my MacBook, s...
- 2 kudos
- 538 Views
- 1 replies
- 1 kudos
Passedd the DBX Associate Engineer Exam. Not yet received certificate
DBX Certification Department, Hello Team,I cleared my certification exam, Databricks Certified Data Engineer Associate on March 01, 2025. Still have not received the certificate, more than 48hrs now. Can I please get an update on when I should recei...
- 538 Views
- 1 replies
- 1 kudos
- 1 kudos
Hello @AKUMAR_DEngg! Could you please check your spam or junk folder? It is possible the Certification email may have been routed there.Since it has been over 48 hours, we recommend that you submit a ticket with the Databricks Support team.
- 1 kudos
- 5605 Views
- 1 replies
- 0 kudos
Exam Suspended
Hi @Cert-Team/support team My Associate Data Engineer exam was scheduled to start at 3:15 PM. After about 30 minutes, I faced multiple interruptions and challenges while attempting my certification.The exam got paused due to a video issue, and It was...
- 5605 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @mohan6 ,Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.Thanks & Regards,@cert-ops
- 0 kudos
- 6258 Views
- 2 replies
- 0 kudos
Suspended Exam
Hi Team, my exam is suspended but it was because I got call and it was important, so I had to pick it during taking the exam and there was no one with me since phone was in picture my exam was suspended.My email id - sanjay.subramanian@mathco.comExa...
- 6258 Views
- 2 replies
- 0 kudos
- 218 Views
- 1 replies
- 1 kudos
Databricks Professional Certification for Data Engineer- Resources
Hi Guys,Could you please share tips , free resources with hands on labs. Is Udemy course is better?Thanks a lotRegards
- 218 Views
- 1 replies
- 1 kudos
- 1 kudos
Hi @shilpashivamall ,At the moment, the best source to prepare for this exam is Databricks Academy. Why do I think so? Because starting from September 30th, a new version of the exam will be introduced, and most of the Udemy courses have not yet been...
- 1 kudos
- 794 Views
- 3 replies
- 6 kudos
Resolved! Gen Ai certification
I am planning to take the Gen AI certification. Any tips and guides to prepare for it.
- 794 Views
- 3 replies
- 6 kudos
- 6 kudos
Thank you so much I started my preparation and let you guys know how it goes.
- 6 kudos
- 801 Views
- 8 replies
- 3 kudos
Request for Rescheduling Missed Certification Exam
Dear @Cert-Team , @Cert-TeamOPS , @data_help @helpdesk I had registered for the Databricks certification exam but, unfortunately, I was unable to attend it today due to unavoidable natural circumstances. Pune, Maharashtra, has been experiencing extre...
- 801 Views
- 8 replies
- 3 kudos
- 3 kudos
Hello @Cert-Team , @Cert-TeamOPS , @data_help @helpdesk @szymon_dybczak @WiliamRosa @Khaja_Zaffer ,I hope you’re doing well.I would like to kindly follow up on ticket #00743840, which I raised regarding the rescheduling of my Databricks certification...
- 3 kudos
- 635 Views
- 5 replies
- 2 kudos
I am Unable to Re-Schedule my Exam
I booked my Databricks Data Engineer Professional exam and re-scheduled it once, I don't think I will be prepared to write the exam as scheduled on October 15th, I am trying to re-schedule my exam to a data later than October 15th but I am unable to ...
- 635 Views
- 5 replies
- 2 kudos
- 2 kudos
In this case, I believe the best approach would also be to make this request via a ticket with support team. However, I’m mentioning @Cert-Team here in case they have any additional guidance.
- 2 kudos
- 167 Views
- 1 replies
- 0 kudos
Badge not received for GenAI Solution Development training
Hello @Cert-Team , need your support with the following.I have not received my GenAI Solution Development badge even after 48 hrs.1. Its not available on credentials.databricks account and neither has it arrived in email/spam.2. Ticket raised is #007...
- 167 Views
- 1 replies
- 0 kudos
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Hello @SMittal , Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support via community (it is not advised that you post your email address here in community). Thanks & Regar...
- 0 kudos
- 1912 Views
- 6 replies
- 0 kudos
Resolved! Recertification Vouchers expiry
Hi Team, I hope all is well. Could someone help me extend the recertification 50% off voucher? It expires on March 1, and I can't take it before the deadline. I expect to take it by mid-March. I would love to swap my voucher code and finish it the fi...
- 1912 Views
- 6 replies
- 0 kudos
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I am encountering a similar situation, how did you resolve this issue @Dinesh_Sesetti. Please guide me.
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- 375 Views
- 2 replies
- 0 kudos
Resolved! Not received my certificate after passing Data Engineer Associate exam Even after 48 hours
Hello,I have pass databricks Certified Data Engineer Associate exam on 21st September 9 am, It's been more than 48 hours now still didn't get certification mail. I alredy have account on credintial portal, over there also I am not able to see new cer...
- 375 Views
- 2 replies
- 0 kudos
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Hi @PrathamShelke please file a ticket with our support team here: https://help.databricks.com/s/contact-us?ReqType=training
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