Data engineer associate exam was suspended, need help with the same.

[AbhishekSwain47]

Hi Databricks team, 

 I attended the examination for Databricks certified Data engineer associate exam on July 4th  2024 (04-07-2024) and I was left with last few questions when my exam got paused and later after showing room my video stream stopped and they have suspended my exam now saying  I did not meet the Behavioural or Environmental Requirement. Since I did not use any unfair means and throughout the examination I have only focused on the laptop screen please reschedule my exam . I am ready to take the exam. Previously I have cleared the Machine Learning Associate Examination. I would have cleared this one too but this happened unfortunately, @Cert-Team  Please look into this matter at the earliest . 

My webassessor mail Id is : abhishekd@elementtechnologies.com 

my request id is : #00497854

Please look into this matter at the earliest.

[Kaniz_Fatma]

Hi @AbhishekSwain47, I'm sorry to hear your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours to resolve. In the meantime, you can review the following documentation:

Room requirements

Behavioural considerations

[AbhishekSwain47]

Hi @Kaniz_Fatma  its already been more than 48 hours since the exam and there has been no progress from your side , I have spent a lot of hardwork and resources on preparing for this examination , please help at the earliest !

[Cert-Team · Accepted solution]

Hi @AbhishekSwain47 Apologies for the delay on this, you should have received a response now. Good luck!

[AbhishekSwain47]

Hi @Cert-Team , Thanks a lot for the help , I have received the response and rescheduled my examination.

Thanks a lot !