Hi Databricks Community,
My Databricks certification exam was suspended immediately when I attempted to start it, before I could access or answer any questions. The notification stated that Respondus detected software associated with malware used for remote access. However, I was not intentionally using any remote-access software.
I have submitted a formal appeal to Databricks Support, and my request is currently pending.
Appeal Request ID: #01052422
Original Support Ticket ID: #01052239
I respectfully request a fair review of this incident, an explanation of what triggered the detection, and the opportunity to reschedule my exam without additional charges, as I was unable to begin the examination.
Thank you for your guidance.
