- 118859 Views
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Suspended Exam? Don't worry! Our support team can help!
Taking exams is so stressful already, and if your exam gets suspended it is extra stressful. Don't worry! Our support team is awesome and will help you get back on track. The most important step is to file a ticket in our Help Center. Be sure to inc...
- 118859 Views
- 230 replies
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Hi @cert-ops and @Cert-Team,My exam was suspended on March 21, 2026 due to a technical issue — LockDown Browser OEM showed a blank screen when I clicked "Start Exam." After waiting ~20 minutes with no response, I had to exit. When I re-entered, Webas...
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- 3649 Views
- 4 replies
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Trouble Launching your Certification Exam? Read this now!
Hey there, test-takers! We know that launching your certification exam can be a bit nerve-wracking, especially if you encounter technical issues. But don't worry, Kryterion is available to help you!If you experience technical difficulties during set-...
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Thanks for sharing. Planning to go for a certification exam soon again.
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- 12463 Views
- 3 replies
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Our new Databricks Certification FAQ is live!
Looking to get Databricks Certified, but have lots of questions? Our new FAQ can help! The FAQ is broken down into sections for easy access to help you get what you need quickly. Whether you need to know about the online testing requirements or what ...
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- 3 replies
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Hi, please create an account here: https://www.webassessor.com/databricksOnce you create an account, you will be able to register for an exam.for faster response to inquiries, please file a ticket with our support team @Cert-TeamOPS FYI
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- 11491 Views
- 2 replies
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Minimize the chances of your exam getting suspended - Tip #3
Being mindful of your behavior while taking an online proctored exam is another thing you can do to avoid an exam suspension. Here are some behavior tips to make your testing experience smoother: Take your exam in a private, quiet room with the door ...
- 11491 Views
- 2 replies
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@rswarnkar5 Just FYI - We added the test center option almost a year ago.
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- 14448 Views
- 1 replies
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Minimize the chances of your exam getting suspended - Tip #2
Preparing your testing room is one of the things you can do to avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or motion away from the camera, it could flag the need for a room pan. Don’t stress! If you p...
- 14448 Views
- 1 replies
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Hello,Preparing your testing room is an important step to help avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or any motion away from the camera, it may flag the need for a room pan. There’s no need to s...
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- 18544 Views
- 1 replies
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Minimize the risk of your exam getting suspended - Tip #1
The number one cause of exam suspensions is loss of video feed. This is often because your computer is not set up right for taking an online proctored exam. Before launching an exam, make sure the computer you are using meets the technical requiremen...
- 18544 Views
- 1 replies
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Hello,That's a great tip! Losing video feed sounds like a major headache. I'll definitely run the Kryterion System Check a few days before my online proctored exam to make sure my setup is good to go.
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- 11348 Views
- 1 replies
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Why is exam security important?
Databricks Certification asks our exam takers to prep and act a certain way before and during remote-proctored exams. In many ways, it can seem strange what we ask of people. For example, we ask them to remove phones from their desks, to not read que...
- 11348 Views
- 1 replies
- 4 kudos
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Databricks Certification asks exam takers to prepare and behave in specific ways before and during remote-proctored exams. Some of these requirements may seem unusual for example, removing phones from your desk, not reading questions aloud, or avoidi...
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- 548 Views
- 1 replies
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Resolved! Missing Machine Learning Associate Credential
HiI passed my Machine Learning Associate certification on March 2nd, 2026 and I still didn't receive my credential.Can someone please look into this and resolve? Please let me know if you need more details.
- 548 Views
- 1 replies
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Hello @ramyag , It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours, please file a ticket with our support team. Please also provide th...
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- 316 Views
- 1 replies
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Resolved! Databricks Account Support Help
Hi All,I have raised support ticket with Databricks Team(#00862024 ) to update my name as its wrongly mentioned in the profile .Unfortunately from 4 days I never get any response over email, as I have scheduled exam next week it need to correct it ur...
- 316 Views
- 1 replies
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Hello @digvijay_pisal ,Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support via community. Thanks & Regards,@cert-ops
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- 372 Views
- 1 replies
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Resolved! Request for Databricks Data Engineer Associate Certification Status
Hi Team,I recently completed and passed the Databricks Data Engineer Associate Exam on 2nd March. As mentioned in the FAQ, the certification is usually issued within 48 hours. Since this timeframe has passed, I wanted to kindly check on the status of...
- 372 Views
- 1 replies
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Hello @Sowmiyak , Thank you for filing a ticket with our support team. Support team will respond shortly, also please check your spam just in case it went there (it is not advised that you post your email address here in community). Please note that ...
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- 532 Views
- 2 replies
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Certificate Not Yet Received for Databricks Certified Data Engineer Associate
Hi Team,I attended Databricks Certified Data Engineer Associate exam and passed it on 2nd March 2026.I still didn't receive my certificate via credentials.databricks.comMy personal mail id is zongjia.wang0204@gmail.com and my company mail id iszongji...
- 532 Views
- 2 replies
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Hi @tomato_kuma , Most certificates and badges are issued within 24-48 hours, but sometimes it may take longer. The recommended step if it doesn't arrive after 48 hours is to raise a ticket. Since you've already done that, I suggest waiting for the r...
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- 367 Views
- 1 replies
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Resolved! I faced problems while taking Databricks Data Engineer Associate exam
Hi team, Good evening. I experienced a major issue during my exam at 4 pm on March 03 2026.Firstly I faced issue with launching my exam. Somehow after 20 mins late my exam got started then i face issue with exam, The questions kept flickering on and ...
- 367 Views
- 1 replies
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Hello @SahilRohane02! We are sorry that you faced issues while exam. Thank you for filing a ticket with our support team, please allow support team some time to investigate the issues and support team will respond shortly. Please note that we cannot ...
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- 231 Views
- 1 replies
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How can we get the notebooks from the e-learning modules for Generative AI certification?
Hello,As a Databricks partner, I would like to know how we could get the notebooks which are demoed in the e-learning modules for Databricks Generative AI Engineer Associate Certification.Has anybody figured out?Cheers
- 231 Views
- 1 replies
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Hello @AnneEst! As a Databricks partner, you can access the labs through Partner Labs in Partner Academy. To check this, click the User Menu icon (top left) and select Partner Labs. Please verify whether you have access to Partner Labs. If this optio...
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- 303 Views
- 1 replies
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Resolved! Exam suspended Request for Urgent Assistance – Suspended Databricks Certified Generative AI Engineer
Hi Team,My Databricks Certified Generative AI Engineer Associate exam was suspended on 27th February. My email id - satyajeet.behera@infosys.comWhen I launched the exam, my screen suddenly turned white in the LockDown Browser. After clicking the clo...
- 303 Views
- 1 replies
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Hello @Satyajeet329,Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community (it is not advised that you post your email address here i...
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- 1337 Views
- 12 replies
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Resolved! SCORM problem
I’m taking a course on the Databricks Academy, and the SCORM parts that are text-based don’t get completed. I read all the content until the end, but the lesson stays “in progress,” and because of that I can’t complete the course
- 1337 Views
- 12 replies
- 6 kudos
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Thank you @HarshPachouri for adding the screenshot, I should have done that as well. You are 100% right: this is NOT the slides I am talking about, these are SCORM documents. I am reading them at a normal pace, and when I reach the end, there is no...
- 6 kudos
- 376 Views
- 1 replies
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Resolved! Didn't receive the voucher for learning festival for Jan 2026voucher for learning festival for Jan 2
Hi ,I have completed the trainings but didn't receive the voucher for learning festival for Jan 2026. Anyone received it so far. When can we expect to receive it . Thanks,
- 376 Views
- 1 replies
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Hello @pbishwal! All incentives have already been distributed to eligible participants (who completed all modules listed within at least one of the self-paced learning pathways mentioned in the event post within Customer Academy during the event wind...
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- 192 Views
- 1 replies
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Unable to retrieve my Databricks Certification Credential
Hi - I have previously achieved a Databricks Certification when I was employed with TCS. How can I retrieve this credential if I am no longer with TCS?
- 192 Views
- 1 replies
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What email id did you used . If it was TCS email id you might have issues getting it back unless you had associated another personal email id with your credentials . If you can access your accredible account you should have the options of a primary e...
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- 251 Views
- 2 replies
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Resolved! Didn't receive my credential yet
Hi,I have recently attended and completed my Data Engineer Associate exam and it's been more than 48 hours, but didn't receive my credentials yet, how to reach out to the respective support team and resolve it?
- 251 Views
- 2 replies
- 1 kudos
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Hello @venkyrmk, It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours, please file a ticket with our support team. Please also provide t...
- 1 kudos
- 316 Views
- 1 replies
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Resolved! Haven't received the databricks certificate
I have passed the databricks Associate Data Engineer Exam on 15 Feb, but I haven't received the badge or certificate. They said it would take up to 48 hours to receive the credentials but its beyond 48 hours. The email I received. Hello Sohaib Tanvee...
- 316 Views
- 1 replies
- 0 kudos
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Hello @iamsohaib, It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours, please file a ticket with our support team. Please also provide ...
- 0 kudos
- 19499 Views
- 6 replies
- 4 kudos
Official Certification Exam Retake Policy Announcement
In order to increase the security of our exams, we are enacting a compulsory 14-day interval when retaking an exam, in effect as of today, November 1, 2023. What does this mean? It means that if you do not pass an exam, you can still register for it ...
- 19499 Views
- 6 replies
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If I have to pay for exam retake then what is meaning the retake, if I have to pay again? Other certifications (like azure or AWS) retake means I can take again with same payment(registration) with some time limitations.
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- 396 Views
- 3 replies
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Resolved! Did not receive certificate
Hi, I took my databricks generative AI associate exam on 7th February 2026, and received the mail for exam completion. In the mail it was written that I will receive the certificate on mail within 24-28 hours. But I have not received the certificate ...
- 396 Views
- 3 replies
- 1 kudos
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Hi @PriyaRay_14 ,Congratulations on the Cert!Well Done!Have you received your certification yet?Sometime there could be a delay with the email, you can also trying signing into the credential website and sign in using the same email you have used to ...
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- 237 Views
- 1 replies
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Resolved! Invoicing for Certification payment. Not allowed by sponsoring programme to perform online payment
Good day,I all hope you are well. Can someone please urgently assist. Ticket has also been logged via help center.I am in the process of securing sponsorship for the Databricks Data Analyst Associate Certification and would like to proceed with regis...
- 237 Views
- 1 replies
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Hello @TyreseRoberts, Thank you for filling the ticket with our support team, support team will respond shortly. Please note that we cannot provide support via community. Thanks & Regards,@cert-ops
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