- 95908 Views
- 216 replies
- 17 kudos
Suspended Exam? Don't worry! Our support team can help!
Taking exams is so stressful already, and if your exam gets suspended it is extra stressful. Don't worry! Our support team is awesome and will help you get back on track. The most important step is to file a ticket in our Help Center. Be sure to inc...
- 95908 Views
- 216 replies
- 17 kudos
- 17 kudos
Hi Databricks Team,I have faced the issue where I went to exam centre for Databricks Data Engineer Associate exam on 22/11/2025 12:15 IST. There was a technical error where authorization code for any of the candidates present was not working hence no...
- 17 kudos
- 3037 Views
- 3 replies
- 3 kudos
Trouble Launching your Certification Exam? Read this now!
Hey there, test-takers! We know that launching your certification exam can be a bit nerve-wracking, especially if you encounter technical issues. But don't worry, Kryterion is available to help you!If you experience technical difficulties during set-...
- 3037 Views
- 3 replies
- 3 kudos
- 11449 Views
- 3 replies
- 6 kudos
Our new Databricks Certification FAQ is live!
Looking to get Databricks Certified, but have lots of questions? Our new FAQ can help! The FAQ is broken down into sections for easy access to help you get what you need quickly. Whether you need to know about the online testing requirements or what ...
- 11449 Views
- 3 replies
- 6 kudos
- 6 kudos
Hi, please create an account here: https://www.webassessor.com/databricksOnce you create an account, you will be able to register for an exam.for faster response to inquiries, please file a ticket with our support team @Cert-TeamOPS FYI
- 6 kudos
- 10904 Views
- 2 replies
- 3 kudos
Minimize the chances of your exam getting suspended - Tip #3
Being mindful of your behavior while taking an online proctored exam is another thing you can do to avoid an exam suspension. Here are some behavior tips to make your testing experience smoother: Take your exam in a private, quiet room with the door ...
- 10904 Views
- 2 replies
- 3 kudos
- 3 kudos
@rswarnkar5 Just FYI - We added the test center option almost a year ago.
- 3 kudos
- 13939 Views
- 1 replies
- 2 kudos
Minimize the chances of your exam getting suspended - Tip #2
Preparing your testing room is one of the things you can do to avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or motion away from the camera, it could flag the need for a room pan. Don’t stress! If you p...
- 13939 Views
- 1 replies
- 2 kudos
- 2 kudos
Hello,Preparing your testing room is an important step to help avoid an exam suspension. If the proctoring system detects repetitive eye movements, talking, or any motion away from the camera, it may flag the need for a room pan. There’s no need to s...
- 2 kudos
- 18035 Views
- 1 replies
- 2 kudos
Minimize the risk of your exam getting suspended - Tip #1
The number one cause of exam suspensions is loss of video feed. This is often because your computer is not set up right for taking an online proctored exam. Before launching an exam, make sure the computer you are using meets the technical requiremen...
- 18035 Views
- 1 replies
- 2 kudos
- 2 kudos
Hello,That's a great tip! Losing video feed sounds like a major headache. I'll definitely run the Kryterion System Check a few days before my online proctored exam to make sure my setup is good to go.
- 2 kudos
- 10897 Views
- 0 replies
- 4 kudos
Why is exam security important?
Databricks Certification asks our exam takers to prep and act a certain way before and during remote-proctored exams. In many ways, it can seem strange what we ask of people. For example, we ask them to remove phones from their desks, to not read que...
- 10897 Views
- 0 replies
- 4 kudos
- 371 Views
- 1 replies
- 1 kudos
Resolved! Databricks Partner Voucher
I have received a free certification voucher as I am from a partner firm. My question is whether this voucher applies to a single exam or can be multiple certification exams, as well. Thank you for your time.
- 371 Views
- 1 replies
- 1 kudos
- 1 kudos
Hello @ds33 , You can use the voucher one time for a single certification exam only. Thanks & Regards,@cert-ops
- 1 kudos
- 207 Views
- 1 replies
- 0 kudos
Resolved! My exam was suspeneded by kryterion
My exam was suspeneded even without seeing the questions , and my device met with all the compliance polices , the video and audio was recorded , but also the exam was suspeneded.I have also sent the mail to databricks regarding this , so help me eit...
- 207 Views
- 1 replies
- 0 kudos
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Hello @Anonymous1309 ,We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. Please note that we cannot provide support or handle exam suspensions via com...
- 0 kudos
- 271 Views
- 1 replies
- 0 kudos
Resolved! Missed the certification exam schedule - reschedule required
Hi @helpdesk @cert-ops @szymon_dybczak I missed my scheduled Databricks Certified Data Engineer exam because my bus was delayed by over 10 hours. The exam was scheduled around midday, but I only reached my destination in the evening and couldn’t star...
- 271 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @VaradG,Sorry to hear you missed your exam window. Thank you for filling the ticket with our support team so they can review the case and determine next steps. Please note that we cannot provide support via community. Thanks & Regards,@cert-ops
- 0 kudos
- 300 Views
- 4 replies
- 0 kudos
Delivery Specialisation - UC Upgrade Badge not received
I have completed Delivery Specialisation - UC Upgrade course with assessment completion. But, unfortunately I have not yet received badge and certificate. Please check and help. I need it urgently
- 300 Views
- 4 replies
- 0 kudos
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Hi team @cert-ops , please look into this on priority. Please help. I still not received badge. Please check.
- 0 kudos
- 914 Views
- 5 replies
- 1 kudos
Exam got suspended suddenly
My Databricks certification exam was suddenly suspended during my recent attempt. I want to clarify that I did not engage in any malpractice or behavior that would violate the exam rules. I was taking the exam in the correct environment, as specified...
- 914 Views
- 5 replies
- 1 kudos
- 1 kudos
My Databricks certification exam was suddenly suspended during my recent attempt. I was taking the exam in the correct environment, as specified in the exam guidelines, and ensured a quiet, private space without any unauthorized materials. I had show...
- 1 kudos
- 196 Views
- 1 replies
- 0 kudos
Resolved! Request to Reschedule Exam Due to Family Emergency
I hope this message finds you well. I am reaching out to request the rescheduling of my upcoming exam to a date next week, as I am currently facing a family emergency and will be unable to attend the scheduled session at the test center. I have alrea...
- 196 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @peter86james,Thank you for filing a ticket with our support team. The support team will respond shortly — please allow 24–48 hours for a resolution. Please note that we cannot provide support via community.Thanks & Regards,@cert-ops
- 0 kudos
- 280 Views
- 1 replies
- 0 kudos
Resolved! No assistance to a ticket raised, yet case is closed
@cert-ops @Cert-Team My certification exam was interrupted in the middle and I was asked to show my room and desk. I co-operated with them and showed everything. There was nothing suspicious. Then after some time, my exam was suspended. I was constan...
- 280 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @Sravya1,Our team has rescheduled your exam and responded to your ticket. Kindly check your email for the details. Thanks & Regards,@cert-ops
- 0 kudos
- 505 Views
- 5 replies
- 0 kudos
Resolved! Certification Exam Suspended
Hi Team,My certification exam was interrupted in the middle and I was asked to show my room and desk. I co-operated with them and showed everything. There was nothing suspicious. Then after some time, my exam was suspended. I was constantly looking i...
- 505 Views
- 5 replies
- 0 kudos
- 276 Views
- 1 replies
- 0 kudos
Resolved! Exam got suspened, need urgent help
Hi @Cert-TeamOPS @Cert-Team I was giving my exam, and I faced interruptions twice. The exam got paused once, and later resumed again; Then, my exam got paused again and was asked to show the room. I have shown the entire room clearly, and was asked t...
- 276 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @Sravya1,Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.Thanks & Regards,@cert-ops
- 0 kudos
- 377 Views
- 1 replies
- 0 kudos
Resolved! Certification voucher and learning labs
Hi All,I have just finished the "AI/BI for Data Analysts" at the Learning Festival, but I cannot find the 50% off voucher. Could you please advise where to find it?Second thing - the course consists of videos and slides only, however I can see the pr...
- 377 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @xvvvvx! To receive the rewards offered in the Learning Festival, please make sure you complete one of the mentioned learning pathways. Based on your course selection, it seems you’ve chosen Learning Pathway 3: Data Analysts, which includes two...
- 0 kudos
- 303 Views
- 1 replies
- 0 kudos
Resolved! Unable to reschedule the exam without penality fees within 72 hours time frame
Hello team, Is there a way , my exam can be rescheduled to next week date, as there is a family emergency and I will be unable to take the scheduled exam at the test center. I have submitted the request to support team but havent heard back from them...
- 303 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @lija1230,Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support via community.Thanks & Regards,@cert-ops
- 0 kudos
- 1580 Views
- 1 replies
- 1 kudos
Resolved! GenAi cert
What is the path to attain GenAi certification
- 1580 Views
- 1 replies
- 1 kudos
- 1 kudos
Hi @chefIT You have 2 options:- Instructor-led: Generative AI Engineering With Databricks- Self-paced (available in Databricks Academy): Generative AI Engineering with Databricks. This self-paced course will soon be replaced with the following four m...
- 1 kudos
- 377 Views
- 1 replies
- 1 kudos
Can I reschedule a missed Databricks exam?
Hi everyone,I missed my Databricks certification exam because of a personal emergency and a time zone confusion. The attempt was consumed.Does anyone know if it’s possible to reschedule or get a one-time voucher in situations like this? Any advice wo...
- 377 Views
- 1 replies
- 1 kudos
- 1 kudos
Hi Deepak!I’m really sorry to hear that. As far as I know, Databricks doesn’t usually allow rescheduling once an attempt is consumed. However, if you take one of their official training courses before October 31, you can get a 50% discount voucher fo...
- 1 kudos
- 357 Views
- 1 replies
- 0 kudos
Resolved! Test has been Suspended while taking
Hello guys,I was taking test for Databricks Certified Data Engineer Associate and irrespective of any solid reason they have suspended my test. saying I am not giving eye contact to camera. how can I read questions and options while eye contacting wi...
- 357 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @rondarangareddy,Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community (it is not advised that you post your email address her...
- 0 kudos
- 219 Views
- 1 replies
- 0 kudos
Resolved! When Will I get the badge certification?
Hello all,I passed an exam for AWS Databricks Platform Architect AccreditationI would like to know when I can get the certification and badgeThanks
- 219 Views
- 1 replies
- 0 kudos
- 0 kudos
Hello @Migueldfr , It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours, please file a ticket with our support team. Please also provide...
- 0 kudos
