Databricks Certified Data Engineer Associate certification Exam Got Suspended. Require Immediate sup

[DivyanshuT]

I encountered multiple interruptions and challenges while attempting my certification Databricks Certified Data Engineer Associate certification exam, leading to its suspension. My exam was originally scheduled for 2nd April 2025, at 1300H Asia/Calcutta. However, when I launched the exam, it was suspended due to technical issues from Webassessor. The exam was then rescheduled to 2nd April 2025 at 1930H Asia/Calcutta, but it failed to launch again. It was rescheduled once more to 2000H, at which point I was able to complete some questions, but the exam was suspended after 10-15 minutes.

During this time, I attempted to communicate with the proctor via the support chat window, but the "send" button was not functioning, preventing me from replying to their messages. Additionally, I was asked to switch off any air conditioning or fan in the room, which added to the discomfort. The exam was rescheduled again to 2115H, and as soon as I was able to view the questions, I was abruptly interrupted. The proctor asked me to show my desk and, after viewing it, made multiple requests. They informed me that my exam would be suspended again.

This entire experience was highly frustrating and distressing, and I believe the process was unfair, causing unnecessary stress and disrupting my concentration.

Given these circumstances, I kindly request that my certification exam be rescheduled to the earliest possible date. I trust that my request is reasonable, considering the challenges I faced during the exam.

Please resolve this issue as a priority.

Ticket raised for issue : #00644399 
Certification: Databricks Certified Data Engineer Associate Certification
Original Exam Date: 2nd April 2025

Thank you for your attention to this matter. I look forward to your prompt response.

[DivyanshuT]

@Cert-TeamOPS @Cert-Team 

[Cert-TeamOPS]

Hello @DivyanshuT ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

[DivyanshuT]

Hi @Cert-TeamOPS ,

I have replied back to mails from training-support@databricks.com to schedule date and time for exam to be 5th April 2025 1400H Asia/Calcutta IST. But the new date and time are not reflecting on Webassessor site and also have not received any confirmation on it. Could you please look into the same. 

Ticket raised for issue : #00644399 , #00644047.

Thanks

Divyanshu

[DivyanshuT]

Hi @Cert-TeamOPS and @Cert-Team ,

I have replied back to mail from training-support@databricks.com multiple times to schedule date and time for exam on 5th April 2025 1400H Asia/Calcutta IST but still have not received any confirmation and the updated date and time is not reflecting on Webassessor site. Could you please look into the same at high priority as the date for exam is suppose to be few hours away. 

Ticket raised for issue :  #00644047,#00644399

Thanks

Divyanshu

[Advika]

Hello @DivyanshuT!

Please allow us an hour or two, our support team is working on your ticket and will get back to you soon.

[sadtoday]

Did they reschedule your exam? Same thing happened.

[DivyanshuT]

They did ask for date and time to reschedule but have not confirmed on it.

[sadtoday]

Hi @Cert-TeamOPS please check this ticket #00645088