Exam got suspended for nothing
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a week ago
My exam today was suspended due to behavioral/environmental violations. The exam was paused once after I received a warning for briefly looking to the side. I was asked to show my testing environment, which I did. There was nothing suspicious but they still proceed to suspend the exam. Also, kryterion did not provide in the exam launch screen all needed requirements before starting the exam such as the set up of table, and environment beside and behind you, which is unusual. I have raised a ticket (#00645088) regarding this issue. Please help reschedule my exam.
If I made any unintentional mistakes or overlooked any instructions, please let me know. I kindly request this issue be addressed as a high priority, as it does not seem fair given the time and effort I have invested in preparing for this exam. I feel extremely disappointed and disheartened, having dedicated months of preparation, and I need to complete this certification as soon as possible.
I appreciate your assistance and look forward to your response.
@Cert-TeamOPS @Cert-Team
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a week ago
Hello @sadtoday ,
We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements
Thanks & Regards
@Cert_TeamOPS

