Databricks certified data engineer associate exam got suspended

[Leo1991]

 I attended the examination for Databricks certified Data engineer associate exam on May 10th 2025 and I was left with last few questions when my exam got paused and later after showing room my video stream stopped and they have suspended my exam now saying I did not meet the Behavioural or Environmental Requirement. Since I did not use any unfair means and throughout the examination I have only focused on the laptop screen please reschedule my exam . I am ready to take the exam. I have submitted the ticket #00664146. @Cert-Team Please look into this matter at the earliest . 

[Leo1991]

@Cert-Team @Cert-Bricks @Cert-TeamOPS could you please help in rescheduling the exam #00664146.

[Cert-TeamOPS · Accepted solution]

Hello @Leo1991 ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

[Leo1991]

Thank you, able to complete the exam.

[Leo1991]

But I didn't receive the certificate or credentials yet. Created a ticket for the same #00669364, could you please help in getting the same.

@Cert-Team @Cert-Bricks @Cert-TeamOPS