โ07-31-2024 08:12 PM
Databricks Certified Data Engineer Associate Exam has been suspended after 15 min . What is this behaviour from KRYTERION proctored ? I am having eye glasses with number -5.00. I am looking at screen and that laptop screen light is reflecting on my glass with glare. I explained this to online proctored. But proctored suspended my exam. Now How can I appear to exam without having glasses ? When can my test will get reschedule ?
โ08-09-2024 04:16 AM
โ07-31-2024 08:44 PM
@Kaniz_Fatma I am having eye glasses with number -5.00. I am looking at screen and that laptop screen light is reflecting on my glass with glare. I explained this to online proctored. But proctored suspended my exam. Now How can I appear to exam without having glasses ? When can my test will get reschedule ?
โ07-31-2024 08:47 PM
@Cert-Team I am having eye glasses with number -5.00. I am looking at screen and that laptop screen light is reflecting on my glass with glare. I explained this to online proctored. But proctored suspended my exam. Now How can I appear to exam without having glasses ? When can my test will get reschedule ?
โ07-31-2024 08:47 PM
Hi @shubham_007, Thank you for sharing your concern with us!
To expedite your request, please list your concerns on our ticketing portal. Our support staff would be able to act faster on the resolution (our standard resolution time is 24-48 hours).
โ07-31-2024 08:53 PM
tickets:
00512813
00512807
no response yet.
โ07-31-2024 09:03 PM
Hi @shubham_007, I'm sorry to hear your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours to resolve. In the meantime, you can review the following documentation:
โ08-01-2024 12:15 AM
No response since 5 hours. I am still waiting for issue to be resolve. From last 5 hours I am infront of laptop for response. Please help and schedule as early as possible.
โ08-05-2024 01:22 AM
Hi @shubham_007, We hope we've been able to resolve the issue with the Databricks Certified Data Engineer Associate Exam. Was the suspension due to the glare from your glasses addressed, and have you been able to reschedule your test? Please let us know if there's anything we can assist with.
โ08-05-2024 10:33 PM
โ08-09-2024 02:57 AM
Hi @shubham_007, We hope we've been able to resolve the issue with the Databricks Certified Data Engineer Associate Exam. Was the suspension due to the glare from your glasses addressed, and have you been able to reschedule your test? Please let us know if there's anything we can assist with.
โ08-09-2024 04:16 AM
Thank you mam. It is resolved.
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