@Cert-Team @Cert-TeamOPS
I am writing to urgently escalate my existing support case #01005055 regarding my Databricks certification exam being suspended due to an alleged non-compliance issue.
I raised the case promptly and have already followed up, but I have still not received a substantive response or resolution.
My exam was suspended despite my intention to comply with all examination requirements, and I am requesting that the case be reviewed by the appropriate Certification/Exam Operations team as soon as possible.
Could you please:
- Confirm the current status of case ##0100505.
- Escalate the case to the appropriate Certification/Exam Operations team.
- Review the exam/session logs and circumstances surrounding the suspension.
- Confirm whether my completed exam attempt can be reviewed/evaluated.
- If the attempt cannot be evaluated, provide the earliest possible option to reschedule the examination without requiring me to purchase another attempt.
I would appreciate an urgent response as I have already been waiting beyond the normal support timeframe.
Please treat this as an escalation of my existing case rather than a new request.
Thank you for your assistance.
Kind regards,
Rahul
