Exam got suspended

[Sathrek]

My Databricks Certified data engineer associate exam got suspended on 7th March 2024 .

I was continuously in front of the camera and an alert appeared and then my exam resumed. Then later a support person asked me to show the full room and I showed him around 8-10 times. I am not sure why but he suspended my exam . Please solve this issue. 

I have raised the request 

request id: 00446832 

Please can any one help with this?

Thanks,

Rekha

[Kaniz]

Hi @Sathrek, I understand your concern, and I want to assure you that our team will look into the issue with your exam suspension. We aim to resolve such cases promptly, and our standard resolution time is 24-48 hours.

Thank you for your patience, and we will get back to you as soon as we have an update on your request (request id: 00446832). If you have any further questions or need assistance, please don't hesitate to reach out.

[Sathrek]

Hi Kaniz,

Thanks for your response.

I have received an email from databricks learning team asking for my next availability for rescheduling the test. I gave options for this weekend. But I haven't received any response yet. Still waiting for the help to reschedule my exam.

[Sathrek]

sorry, I mean to say "Databricks Support team," not "Databricks learning team"