I faced problems while taking Databricks Data Engineer Associate exam

[SahilRohane02]

Hi team,

 

Good evening. I experienced a major issue during my exam at 4 pm on March 03 2026.Firstly I faced issue with launching my exam. Somehow after 20 mins late my exam got started then i face issue with exam, The questions kept flickering on and off, and eventually, the screen went completely white. This technical glitch made it impossible for me to select the correct answers as the system was unresponsive. The screen would turn white, and I couldn't interact with the exam properly. This was very frustrating.

Afterward, I received an email stating that I failed the exam, blaming the failure on the exam environment. I did not expect such technical issues from Databricks. Could you please help me reschedule the exam? The problem was entirely due to the exam provider's technical issues, and I would like to take the exam again under better conditions. Thank you.

Ticket Number: #00863434

@Cert-Team

[Advika · Accepted solution]

Hello @SahilRohane02!

We are sorry that you faced issues while exam. Thank you for filing a ticket with our support team, please allow support team some time to investigate the issues and support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.