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I had some issue while giving databricks certification exam.

Dhirajvairagad2
New Contributor II

Hi team,
Good morning. I encountered a problem while taking the exam scheduled at 10:30 AM on 13th April. The questions intermittently appeared and disappeared, and eventually, the screen went white suddenly. It might have been due to a technical glitch. I was selecting options, but the system was not responding correctly. It was getting white, and I was not able to select the correct answer. This was very disturbing,

In response, I received an email stating that I failed the exam, and the sole reason is the exam environment. I didn't expect such issues with Databricks. How can I get it rescheduled as it is entirely the fault of the exam provider so that I can attend my exam in a smoother way? Also, I have already raised a ticket with ticket no. #00649570.
Thank you.

Regards,
Dhiraj Vairagade
@Cert-Team 

1 REPLY 1

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @Dhirajvairagad2 ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS