My Databricks Certified Data Engineer Professional exam got Suspended

[kajalpoojari555]

Hello @Cert-Team,

My Databricks Certified Data Engineer Professional exam got suspended on Jan 31st, 2024. 

I was continuously in front of the camera and an alert appeared and then my exam resumed. Later a support person asked me to show the full room and I showed him around 8-10 times. I am not sure why, but he suspended my exam. Please solve this issue.

I need to get the certification and it is very important for my project. I am requesting to please resolve this issue as soon as possible.

My Exam just went on only for 20 to 30 minutes, and it was going well. Please let me know if you can resume my exam or reschedule it.

I have raised the request at https://help.databricks.com/s/contact-us?ReqType=training
Request id - #00430843
Please resolve this issue as soon as possible as it is Really important to me.

webassessor account: kajal.poojari@exponentia.ai

Exam: 

Databricks Certified Data Engineer Professional

Exam Date: 31st, Jan 2024.

Thank you.

Kajal Poojari.

@Kaniz @Sujitha.

[Cert-Team · Accepted solution]

Hi @kajalpoojari555 I'm sorry to hear about your experience, and thank you for filing a ticket with our support team. They are working through cases now and will reach out to you shortly. 

[Aastha]

Hello @Cert-Team I also faced the same issue. My exam was almost completed. I was reviewing the questions, but The exam got abruptly suspended after some false alarms. Kindly help me to get the results and rescedule the exam . Its a bit urgent for me. I logged the ticket already at #00494972. Kindly resolve and  share teh a=update, your quick response is highly appreciated 

[Cert-TeamOPS]

Hello @Aastha ,

Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Room requirements

Behavioral considerations

Thanks & Regards
@cert_ops_team

[Aastha]

Hello @Cert-TeamOPS @Cert-Team Can you please share the confirmed schedule. I have not heard back. Request ID CASE 00494972

[Cert-Team]

Please check your email, the support team has responded.