my exam got suspended

[zangdetejashri6]

Hello @certf

Yesterday I had an exam for databricks associate data engineer.

I was giving the Databricks Certified Data Engineer Associate Exam and after 36th Question attempt the exam was suspended by saying rapid eye movement even though I was looking at the screen whole time they asked me to show the workspace and whole room which I showed to them there was nothing there no keyboard no mouse no phone only a government id proof which was as requested by exam details , And Still suspended the exam without apparent reason , please help me resolving this urgently as I had paid a huge sums for exam 

I have already raised ticket ref:!00D610JGc4.!500Vp0IpKty:ref

Please look into the matter urgently and help me. 

ref:!00D610JGc4.!500Vp0IpKty:ref

Thanks,

Tejashri Zangde

[zangdetejashri6]

@training-support@databricks.com Please schedule it urgently. and respond to mail i sent.

[Alberto_Umana]

@Cert-Team / @Cert-TeamOPS Please help here.

[Cert-TeamOPS]

Hello @zangdetejashri6 ,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS