My Exam Suspended without even starting

[SaiSandeepK]

Hi Team,

I am reaching out for immediate assistance regarding an issue with my Gen AI Engineer Associate exam. The exam has been suspended, and I am unable to proceed as planned.

• Exam Name: Gen AI Engineer Associate

• Date of Suspension: 3/30/2025

• Reason (if known): No Reason

I kindly request clarification on why the exam was suspended and the necessary steps I should take to resolve the issue. I am eager to continue my certification process and would greatly appreciate your prompt assistance in reactivating or rescheduling my exam.

Please let me know if any additional information or action is required from my side.

Thank you for your time and support.

Regards,

Sai Sandeep Kastoori

EMail: sai.sandeep.kastoori@accenture.com

[SaiSandeepK]

Here is my request (#00641980). Please reschedule the exam for any available slot on or after April 2, 2025 IST Evening Hours (7PM till 12 AM).

[Cert-TeamOPS]

Hello @SaiSandeepK ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

[Cert-TeamOPS]

Hello @SaiSandeepK ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

[SaiSandeepK]

Hi Cert Team OPS,

Here is my request #00642500. I would request you kindly reschedule my exam to either tomorrow or day after (IST Hours). 

[SaiSandeepK]

Cert-TeamOPS : Thank you for your prompt response over email. 

Could you kindly reschedule the exam to April 2, 2025, at 8 PM IST (tomorrow) or any available slot after 8 PM IST? I would really appreciate your help.