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Not received my digital badge 48 hrs after the exam , nothing on credentials also

shivika10
New Contributor II

 @Cert-TeamOPS  @Cert-Team

I have not received my digital badge for the data analyst associate certification taken on May 2nd , 1730 SGT

Registered email is shivika.bhorchi@mercedes-benz.com

Kindly check

Thanks

Shivika

6 REPLIES 6

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @shivika10 ,
Thank you for reaching out to Databricks Community support!
It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours, please file a ticket with our support team. Please also provide them with your email address so that they can look up your account (it is not advised that you post your email address here in community)
Best Wishes 
Thanks & Regards
@Cert_TeamOPS

Hello Certification team, I too have taken the certification exam on 3rd may and have yet to receive my certificate but it has already been more than 48 hours. Please kindly look into this I have already raised a ticket for this but have got no response from them till now.

Hello @KumarPiyush852 ,
Thank you for reaching out to Databricks Community support!
We have shared you the certification email kindly check in your register email id. Apologies for the inconvenience caused.
Best Wishes 
Thanks & Regards
@Cert_TeamOPS

Thank you I just checked my email I have received the certificate

shivika10
New Contributor II

Dear Team

 

I have logged a ticket already yesterday but no response so far. Checked spam as well not updated there as well.

 

Thanks

Shivika

Hello @shivika10 ,
Thank you for reaching out to Databricks Community support!
We have shared you the certification email kindly check in your register email id. Apologies for the inconvenience caused.
Best Wishes 
Thanks & Regards
@Cert_TeamOPS