Dear Support Team,
I am writing to request assistance regarding an issue with my Databricks Certified Data Engineer Associate exam. During the system requirements verification process, my exam was suspended, and I am unable to launch it, as it shows as "SUSPENDED" and prompts me to contact Kryterion. When I reached out to Kryterion, they advised me to contact Databricks directly.
Initially, when I attempted to start the exam, it checked the system requirements, including video, audio, and internet connection. After clicking "next," I was presented with a suspension window stating: "Your exam is being suspended for non-compliance with the requirements set by your test sponsor." I am unsure why the exam was suspended at such an early stage, especially since the proctor had not yet connected and no suspicious activity was detected on my end.
This issue is urgent, as I need to complete the exam and submit the certification to my employer for an important project. I kindly request that you help resolve this matter as soon as possible.
Could you please let me know if there is a way to resume my exam or if it can be rescheduled for another day?
Thank you for your prompt attention to this matter.
My webassessor account - loganathanprakash5@gmail.com
Please resolve this issue. Its really very important.
Sincerely,
Prakash
