Request for Rescheduling Missed Certification Exam

[aditya_darkunde]

Dear @Cert-Team , @Cert-TeamOPS , @data_help @helpdesk 

I had registered for the Databricks certification exam but, unfortunately, I was unable to attend it today due to unavoidable natural circumstances. Pune, Maharashtra, has been experiencing extremely heavy rainfall, which caused severe traffic disruptions and a prolonged power outage in my area. As a result, I was unable to connect to the exam at the scheduled time.

I sincerely apologize for the inconvenience caused. I request your kind support in rescheduling my exam to the same time slot on Wednesday, 24th September 2025, as the power situation is expected to stabilize by then.

I highly value this certification and appreciate your understanding and assistance in helping me complete it successfully.

Test Name - Databricks Certified Data Engineer Associate

Please let me know if you need any additional details from my side to process this request.

Thank you for your time and support.

Best regards,
Aditya Darkunde

Email: aditya.darkunde@in.ey.com

[Khaja_Zaffer]

Hello @aditya_darkunde 

Have you raised any ticket? I would suggest you please wait till their response. 

[aditya_darkunde]

Hi @Khaja_Zaffer , Thank you for the advice. Yes, I’ve already raised ticket #00743840 and am currently waiting for a response from the support team.

[Khaja_Zaffer]

We can wait then @aditya_darkunde 

yes I understand there were heavy rain on the western part of Inida. Even my hometown is effected 😞 

Nevertheless, databricks team will certainly respond with the solution. All the best!

[WiliamRosa]

Hi @aditya_darkunde 

In this case, Databricks support asks you to follow the following guidelines:

Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

https://support.kryterion.com/en_us/how-can-i-reschedule-or-cancel-my-assessment-HJiOB8Ji1x

[aditya_darkunde]

Hello @WiliamRosa ,

Thank you for the Advice. Yes, I’ve already raised ticket #00743840 and am currently waiting for a response from the support team.

[szymon_dybczak]

Hi @aditya_darkunde ,

Just wait patiently for ticket reply. They always reply 🙂

[aditya_darkunde]

Thanks for responding @szymon_dybczak. I will wait for their response to the ticket.

[aditya_darkunde]

Hello @Cert-Team , @Cert-TeamOPS , @data_help @helpdesk @szymon_dybczak @WiliamRosa @Khaja_Zaffer ,

I hope you’re doing well.

I would like to kindly follow up on ticket #00743840, which I raised regarding the rescheduling of my Databricks certification exam. It has now been over 24 hours without an update, and this certification is critical for my current project deliverables.

I sincerely request your urgent attention to this matter. A prompt resolution or confirmation on the rescheduled slot would greatly help me meet my professional commitments and avoid further delays.

Thank you very much for your understanding and immediate support.

Best regards,
Aditya Darkunde