Hi @Cert-Team
I hope this message finds you well. I am writing to address an issue I recently encountered with my online proctored exam, which was suspended due to a suspected violation of the technical, behavioral, and/or environmental requirements.
I would like to clarify that I took the exam sincerely and followed all guidelines provided for the online proctoring process. I am not aware of any violations on my part, and I believe there may have been a misunderstanding or technical issue that led to the suspension.
Given this, I kindly request your assistance in reviewing my case and providing an opportunity for me to reschedule the exam. I am committed to following all required procedures and ensuring a smooth examination process.
Thank you for your time and consideration. I look forward to your response and hope we can resolve this matter at your earliest convenience.