Request to Reschedule Databricks Data Engineer Associate Exam

[andreianegreira]

Hi Team, 

Upon attempting to access my exam in which was scheduled for today Nov 12th 2024 at 1:30 PM, I encountered an issue on the Webassessor page, which stated: "Your assessment must be launched at scheduled time. Now the time has passed. Please contact Program Manager to reschedule the exam". It appears the system registered the exam for 1:30 AM instead of 1:30 PM, though I am confident I selected the afternoon slot.

After contacting Kryterion support, I was informed that they could not reschedule it on their end. Given the circumstances, I kindly request your help to reschedule my exam for today or an upcoming date at your earliest convenience. I have not got a chance to attempt the test.

I have created a support ticket on the Databricks help page with a number of #00565260.

Please help me resolve this issue. I kindly ask to help me in retaking this exam as this is very important for me. @Cert-Team 

Test Name - Databricks Certified Data Engineer Associate

Please help me reschedule my exam in the next coming days.

[Cert-TeamOPS · Accepted solution]

Hello @andreianegreira ,

We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

[andreianegreira]

@Cert-TeamOPS thank you for the solution. My exam was rescheduled.