Hey @brprado , Yes โ your Databricks Academy learning history and your Accredible badges/certifications can be re-associated to a different company email by submitting a Training Support request.
Your certifications and badges live on credentials.databricks.com (Accredible). Databricks Academy and Community now share the same SSO, so once Training Support updates your primary email, your Community and Help Center access will automatically follow that same identity.
What to do next
First, gather your credential links
Sign in to your Accredible profile at credentials.databricks.com and copy the URLs for each badge or certification you want transferred.
Next, update your existing ticket (#00844908)
Add the following details to help the agent complete the transfer efficiently:
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Your old email address and your new company email
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Your full name exactly as it appears on your credentials
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Direct links or IDs for each badge/certification from Accredible
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Whether you still have access to the old email (for verification)
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An explicit request to transfer your Databricks Academy learning history to the new email and align your Accredible credentials
If you donโt see progress, submit or bump the request through Training Support
Use the Training Support contact form and reference ticket #00844908:
https://help.databricks.com/s/contact-us?ReqType=training
TL/DR
Badges and certifications are issued and managed through Accredible at credentials.databricks.com.
Academy learning history transfers and identity updates are handled by the Training Support queue, and the official guidance directs users to open a ticket for these changes.
Including credential links or IDs, along with both email addresses, significantly speeds up re-association.
Because of SSO alignment, once the Academy identity is updated, Community and Help Center access automatically follow.
Cheers, Louis.
