cancel
Showing results for 
Search instead for 
Did you mean: 
Community Platform Discussions
Connect with fellow community members to discuss general topics related to the Databricks platform, industry trends, and best practices. Share experiences, ask questions, and foster collaboration within the community.
cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot sign-in at accounts.cloud.databricks.com

slechtd
New Contributor II

Hi,

I have registered for Community Edition and can access it with no problems trough: https://community.cloud.databricks.com/login.html

Now, I'm interested in completing the free "lakehouse fundamentals" training here and taking the quiz to get the badge. To take the final quiz I'm directed to sign-it at:

https://accounts.cloud.databricks.com/login/

However, I cannot sign in there.
I only get the following error msg: "We've encountered an error logging you in".
I have tried multiple times, even tried changing my password.

What is going on? What should I do?
Thank you.

6 REPLIES 6

qiuqiu
New Contributor III

I'm having the same issue. Have you been able to sign in yet?

slechtd
New Contributor II

Sadly, no.

szymon_dybczak
Contributor

Hi @slechtd , @qiuqiu 

You can't log in because this is login page for databricks customers. 

You should use login at community edition, like on the bottom left side of the below screen 

Furthermore, to get databricks fundamentals accreditation you need to have access to datbricks academy which is accessible only for customers and partners

https://www.databricks.com/learn/certification/lakehouse-platform-fundamentals

 

Screenshot_2024-08-03-16-35-42-934_com.android.chrome.jpg

 For me, I use go learn app to access the tranning course. It normally fine but today i can not log in my account tho.

IMG_1305.jpeg

Kaniz_Fatma
Community Manager
Community Manager

Hi @slechtdThank you for contacting Databricks Community Discussion Forum.

 

Please note that for any issues related to the Databricks Community Edition product, you can find helpful resources here. If you encounter any difficulties beyond what's covered in that link, please feel free to submit a ticket with Databricks Support for further assistance.

 

Thank you for your understanding and cooperation.

 

Best regards,

Databricks Community Team

 

Kaniz_Fatma
Community Manager
Community Manager

Hi @slechtd, To expedite your request, please list your concerns on our ticketing portal. Our support staff would be able to act faster on the resolution (our standard resolution time is 24-48 hours).

 

Connect with Databricks Users in Your Area

Join a Regional User Group to connect with local Databricks users. Events will be happening in your city, and you won’t want to miss the chance to attend and share knowledge.

If there isn’t a group near you, start one and help create a community that brings people together.

Request a New Group