DataBricks Certification Exam Got Suspended. Require support for the same.

[Kushal12345]

Hello Team, 

I encountered Pathetic experience while attempting my 1st DataBricks certification. Abruptly, Proctor asked me to show my desk, after showing he/she asked multiple times.. wasted my time and then suspended my exam, saying I have exceeded eye movement and just 7 minutes left in exam. I have faced technical issues in between and continuously seated from 7.30 pm till 11.25 pm and due to continue seeing in laptop screen sometimes I have seen downwards during exam. 

I want to file a complaint as I was not involved in any unfair means. Also, I want to request another chance if I don't clear in this attempt. 

This is serious, I have paid and attempted exam ethically. I was not expecting this behaviour a from proctor. 

Please resolve this on high priority. 

Below are details:

username: kushal.gupta@wissen.com

Exam: Databricks Certified Data Engineer Associate (Version 3)

TIme: 22 Sep 19:30H Asia/Calcutta

Request id is #00374573

Thanks. 

Regards, 

Kushal Gupta

[Kushal12345]

Hey Team 
It's more than 9 hours and I haven't receive any mail regarding rescheduling of exam. Kindly look into this matter with great concern I need your help. I have almost completed my paper and eventually my session got suspended. I really need to get the certification and its really important for me. Please I am requesting you please resolve this issue as soon as possible.

kindly help me in this scenario @Cert-Team 

Thanks and regards
Kushal Gupta

[Kushal12345]

Hi

@Kaniz_Fatma @Cert-Team @Sujitha 

Please look into this issue and reschedule the exam as soon as possible. This certification is very important for me.

Please do needful

Thanks & Regard

Kushal

[Cert-Team]

@Kushal12345 Sorry for the delayed response, the support team is responding to your case.

[Saakshi_Singh]

Hello @Cert-Team! My Databricks Certified Associate Data Engineer exam got suspended in the middle and I raised a request on the contact-us page but have gotten no reply till now. Can you please help out?

Email ID- saakshisp3@gmail.com 

Request ID- #00498103

[Cert-TeamOPS]

Hello @Saakshi_Singh ,

Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Room requirements

Behavioral considerations
Thanks & Regards
@Cert_TeamOPS

[Kushal12345]

Thanks @Cert-Team for replying and rescheduling the exam.

[Bhartee]

Hi Team,

I need urgent support as I was giving my exam due to network issues my audio was not proper and I have asked the protocor to reschedule my exam for the next day but he said that they can not see any issues now and you can continue giving the exam then again same thing happen for 3-4 times.
As the protocor asked I showed him the full room as well but the proctor suspended my exam because i did not satisfy the proctoring conditions. Even though i was sitting in a room alone.You can check the video, i did not use any unfair means in the entire exam throughout. I did face internet connections.

Please schedule new exam for me, i have to complete the certification asap for urgent project requirements.
Please help.

Below are details:

username: bhartee.kulhare@cognizant.com

Exam: Databricks certified data engineer associate

Time: 23rd November 2023 1.00 PM Asia/Calcutta

I have raised a support ticket:

ref:!00D610JGc4.!5008Y02K30oS:ref

Webassessor I'd: Bhartee

@Cert-Team 

[Cert-Team]

@Hi @Bhartee I'm sorry to hear you had this issue. Thank you for logging a ticket with the support team, They have already resolved this issue. If you have any ongoing issue, please reach back out to the support team.

[Sakshii]

@Cert-Team 

same issue happened with me today. Please assist. Either let me know the results or reschedule it. 

[Sakshii]

Email id : sakshi.s.agrawal@impetus.com

certification: databricks data engineer associate

[Sakshii]

@Cert-Team 

please reply, it’s already been 20hours

req id: #00464411

[Cert-Team]

@Sakshii Thank you for logging a ticket with the support team. All suspensions must go through the support team for resolution, and they will get back to you. Please make sure to check your spam folder for their response. Thanks for your patience with the process. @Cert-TeamOPS FYI

[Sakshii]

Thanks for rescheduling exam

[ariharansiva00]

@Cert-Team 

same issue happened with me today. Please assist. Either let me know the results or reschedule it. 

Email id : ariharansiva@gmail.com

certification: databricks data engineer associate

Ticket id : #00478851