Unable to Login - Account Verification Loop

[Pranav_jha]

I'm having trouble logging in to my Databricks account at databricks.com. Here's what happens:

1. I enter my email address and password.
2. I receive an account verification code via email.
3. I enter the verification code on the login page.
4. Instead of logging me in, the page refreshes and prompts me to enter my email address again.

I've repeated this process several times, but I'm still unable to access my account.

Additional Information:

• I have tried to clearing my browser cache and cookies.
• I am using work email.

I would appreciate it if you could help me troubleshoot this login issue. Please advise on how to gain access to my Databricks account.

[tinkinc]

did this resolve for you? 

[Pranav_jha]

Nope i didn't got solution, even i talked to databricks help team but after 2,3 replies they stopped replying and still i can't be able to login.

[AO44]

Same problem here.

[AO44]

Another strange thing:
When trying to login to the"Login - Databricks Community Edition" url, the auto-inserted email address is not mine. It is "sebrahimosama1@haosuhong.com". I cannot change this to my own email address.
So obviously I can't login via that route either. And maybe that is a security problem.
Below is the URL. Note the fake user name inserted there.
https://community.cloud.databricks.com/login.html?resetnewuser=true&username=sebrahimosama1%40haosuh...