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Cannot log into Community Edition.

jagac
New Contributor

Hi there, I recently made an account on the Community Edition and cannot seem to log in.

Error says the following:

Invalid email address or password

Note: Emails/usernames are case-sensitive

So I tried to reset my password and still could not log in. I got the same message.

2 REPLIES 2

Anonymous
Not applicable

Hi @jagac petrovicโ€‹ 

Thank you for reaching out, and weโ€™re sorry to hear about this log-in issue! 

We have this Community Edition login troubleshooting post on Community. Please take a look, and follow the troubleshooting steps. 

If the steps do not resolve the log-in issue, there is appropriate contact information on the post for further assistance. 

Hi @jagac petrovicโ€‹,

Do you still need help or you were able to log into your account? Please let us know if you still need help

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