Data Engineer Associate Certificate and badge not yet received

[Naeem_K]

I have cleared the certification exam on 26th January 2023, but still haven't received the certificate. I had given the exam with a different mail ID but I'm not receiving any emails from Databricks to that mail ID.

Kindly help me resolve the issue.

[Ajay-Pandey]

Hi @Naeemah Khatib​ 

Please raise a support request for the same.

[Chaitanya_Raju]

Hi @Naeemah Khatib​ 

First of all congratulations on your completion, glad you are learning about databricks.For any certification with databricks you will be receiving your certificate and badge in 24-48 hours and sometimes even in less time as well.

For any issue with Academy learning/certifications, you can raise a ticket in the below link, sharing it with you for your future reference as well.

https://help.databricks.com/s/contact-us?ReqType=training

Happy Learning!!

[Anonymous]

Hi @Naeemah Khatib​ 

Thank you for reaching out! 

Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training  and our team will get back to you shortly.

[Naeem_K]

@Vidula Khanna It's been more than 48 hours raising a ticket, I still didn't a reply from the team. Could you please look into it.

Ticket no.: ​00273943

[Anonymous]

Hi @Naeemah Khatib​ 

Hope all is well! Just wanted to check in if you were able to resolve your issue and would you be happy to share the solution or mark an answer as best? Else please let us know if you need more help. 

We'd love to hear from you.

Thanks!