Databricks Community Edition Not able to Login Account

[faycal_merouane]

hello,

I'm not able to log in to my Databricks community account, I'm getting the following error when trying to log in:

You entered an invalid email or password, or your workspace access is locked because of unusual activity. For help, see Community Edition Login Issues.
Note: Emails/usernames are case-sensitive

after trying to reset my password I received the email to enter a new password then It kept loading and nothing changed (i tried with firefox, google chrome, and Edge).

Any help?

[Anonymous]

Hi @faycal merouane​ 

Thank you for reaching out, and we’re sorry to hear about this log-in issue! 

We have this Community Edition login troubleshooting post on Community. Please take a look, and follow the troubleshooting steps. 

If the steps do not resolve the log-in issue, there is appropriate contact information on the post for further assistance. 

[faycal_merouane · Accepted solution]

Hello @Vidula Khanna​, 

I appreciate the recommendations you provided, but unfortunately, I have already tried them and the issue still persists (i was able to log in to my account before). Therefore, I plan to contact the support team for further assistance.

Thank you for your help.

[faycal_merouane]

Hello @Vidula Khanna​,

I sent an email to the support team (feedback@databricks.com) on February 20th, 2023, and followed up with another email on March 19th, 2023, but I still haven't received a response. is this issue going to take that much time?

regards.

[Anonymous]

Hi @faycal merouane​ 

Sorry for the inconvenience! Please write an email to help@databricks.com.

This will resolve your issue.

Regards

[faycal_merouane]

hi @Vidula Khanna​,

I appreciate your help, I will try to contact them using help@databricks.com.

thank you for your assistance.

best regards.