Do not received Databricks Certification: Fully Sponsored after order on Reward Store

[Nhan_Nguyen]

Hi team.

Would you please help check on my case?

From 30-Nov I have placed an order "Databricks Certification: Fully Sponsored" on https://communitydatabricks.mybrightsites.com/ and after waiting 10 bussiness days. I still not receive that voucher.

Is there any problem with my order?

Thank you all!

[Nhan_Nguyen]

Hi @Kaniz Fatma​,

Could you please help take a look on my case?

[Harun]

Hi @Nhan Nguyen​ In the Rewards store portl under the contact us option, try raising your concern https://communitydatabricks.mybrightsites.com/pages/41906

In my case, Amanda from Canary team helped to resolve my issue.

[Anonymous]

Hi @Nhan Nguyen​ 

Thank you for reaching out! 

Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training  and our team will get back to you shortly. 

[Nhan_Nguyen]

Hi @Vidula Khanna​,

I followed your step and submitted a ticket on 15-Dec-2022 but until now, I still not receive any response about my case.

Could you please help check again on my case?

[Anonymous]

Hi @Nhan Nguyen​ 

I have forwarded the request to the Academy team. Please bear with us.

Thanks and Regards

[Ajay-Pandey]

Hi @Nhan Nguyen​ Please raise a ticket for the same

[KVNARK · Accepted solution]

Hi @Nhan Nguyen​ , As it was already mentioned in rewards section, it would take 10 business days to receive the fully sponsored cert voucher. Incase if you don't get it by 15th , you can raise a ticket. i have claimed for one today. Thanks!

[Nhan_Nguyen]

Thanks all your answer. I will notify to all of you when received the voucher. So excited to use that voucher to take an exam 😀 😀 😀

[Geeta1]

Hi @Nhan Nguyen​ , I also faced this issue, you can submit a ticket at this link: https://help.databricks.com/s/contact-us?ReqType=training

[Nhan_Nguyen]

And how about your status now?

[Nhan_Nguyen]

I just submited a ticket for that

[Geeta1]

Hey @Nhan Nguyen​ , I received my coupon on the last day. Generally, the databricks team follows up once you submit a ticket. If you have submitted it 4 days ago and have not got any response from them, then it's better to submit a ticket again.

[ramravi]

I receive a voucher today and it says

Please find your code here (expires 6/1/23):

Does it mean it expires on 1-June-2023 ?

[Nhan_Nguyen]

Yes, it is. You must take an exam before that day.