How to transfer ownership of a Databricks cloud standard account?

[mdavidallen]

My email address is the owner of an account in a particular standard plan tenancy. I would like to transfer ownership to another user so they can change billing details, and take admin access going forward. How can this be accomplished?

[Anonymous]

Hello @David Allen​ - My name is Piper and I'm a moderator for Databricks. Welcome and thanks for your question. Let's wait to see what the community says before we circle back. 🙂

[Prabakar]

Hi @David Allen​ To transfer account owner rights, contact your Databricks account representative. This is applicable for both legacy and E2 accounts.

https://docs.databricks.com/administration-guide/account-settings/account-console.html#access-the-ac...

https://docs.databricks.com/administration-guide/account-settings-e2/account-console-e2.html#access-...

[mdavidallen]

I appreciate this, but I'm not aware that I have a databricks account representative and I don't know how to contact them.

[Prabakar · Accepted solution]

This is really a tricky question.

If you are an Azure or GCP customer, you can open a support ticket with your respective cloud providers and they will be able to provide you with the details.

If you are an AWS customer and have a support contract you can open a support ticket with Databricks. If you don't have a support contract, then you might need to look back at your old emails where you had conversations with our sales team. You can reach them via their email and get the necessary information.