The log in function and password reset function in the community edition do not work

[self-employed]

I want to register a databrick account. I already set up my account. I also receive the email to set my password. However, I cannot use my password to log in the community account. I can use it to log in my standard account. I also click the reset the password button at the community login page. Although it says it will send an email to my register email address. I have waited for two days, and still did not receive the reset email.

Actually I have tried several emails with my personal email and company email. All are the same. I can log into my stand account but cannot log into the community account.

It does upset me. Is the community edition just an advertising strategy or already closed?

[Hubert-Dudek]

@Kaniz Fatma​ can help,

@lawrance Zhang​ you can also open ticket on https://databricks.com/company/contact

I use community edition regularly so it is working but indeed recently there were some issues

[self-employed]

Hi HubertDudek,

Thanks for your reply. At least, you confirm that the community version is still working.

I do open a ticket, and hope they can help me to solve the issue.

[Anonymous]

Hello, @lawrance Zhang​ - I wanted you to know that this isn't the first time we've heard of this recently. 😒 Thank you for opening a ticket. We've also escalated this to the team. We'll get there.

[jose_gonzalez]

Hi @Piper Wilson​ ,

Thanks for providing a follow-up on this issue.

[self-employed]

Here is my try databricks page. Can you plz tell me where can I choose community edition option?

​

[Hubert-Dudek]

you need to go through that get started for free and than is in second step

[self-employed]

thanks. That finally solves the issue. I just registered for the normal one and thought the community version would share the same account.

I just registered for the community version now. Thank you for your support. @Kaniz Fatma​ 

The link is a bit too small to be noticed.

[DataShifu]

Hi, 

I registered for community edition few minutes ago.

I didn't receive any mail to set password. But when I went to settings to setup my profile, I saw CHANGE PASSWORD option and clicked on it.

It asked me to provide current password (which I do not have so far) and there were two other text boxes to enter new password and confirm new password.

Needless to say, I clicked on FORGOT PASSWORD and a pop-up appeared at top right of the screen mentioning that an email has been sent to my registered email ID with required instructions.

Obviously, I did not receive any email until now. I don't know what to do here onward.

Seems the password setting issue with community edition is still there.

[self-employed]

@Hubert Dudek​  thank you for your help. The final answer is so simple but so easy to miss.