Lost access to labs

[JamesD]

Hello,

I don't have access to the labs anymore. For example, for the course Databricks Streaming and Delta Live Tables.

Who can help me? Support was not help. They sent me here: "According to our records, * is an individual account without any support contract (business, enhanced or production support) with us. So we recommend that you post your question in detail on our community forum at https://community.databricks.com/s/, where one of our community engineers can assist you with guidance."

Thank you.

[Isi]

hey @JamesD 

If you were using labs for free probably the problem is because now it's pay to play 😞

😞

[JamesD]

No, I have a paid subscription: "The plan Databricks Academy Labs Subscription of the bundle Databricks Academy Labs is active
Subscription expires on 12/15/2025"

[Advika_]

Hello, @JamesD!

Could you please try using the following link to enrol in the course and access the lab: Databricks Streaming and Delta Live Tables?

[JamesD]

I have access, but when I start the lab I get this error message: This is not yet published

[AnneE]

Hello I also experienced this issue today (Friday 31st of January), I lost my access to my labs on Vocareum, on a paid subscription. I solved this by waiting for about 10 minutes and was able to launch again Vocareum. It seems to work fine now.

[JamesD]

I am still getting a "This is not yet published" message when trying to start the lab.

[Advika_]

@JamesD, please file a ticket with the Databricks support team to get assistance with this issue.