Badge not recieved after passing exam

[ag7777]

Hello

I passed Databricks Certified Data Engineer Associate on 08/29/2022 but have not recieved the badge on accredible and need help.

Also, is there any other way to get support on certifications other than reaching community? I was thinking that there should be a way to open a ticket directly. If not this should be established for test takers.

[Hubert-Dudek · Accepted solution]

Please first try to contact using this link https://help.databricks.com/s/contact-us?ReqType=training

[ag7777]

Thank you Hubert. Generally how long do they take to respond? After raising a request there is no way to check the status either - which is not helping from a certificate taker point of view

[ag7777]

@Kaniz Fatma​ @Juliet Wu​ 

[ag7777]

I got my badge just now. This was FAST!! (within 2 hrs issue was resolved)

Thank you so much.