Certification not received

[Vsleg]

Hello,

I passed my certification exam for Databricks Engineer Associate 3 days ago and still haven't received the certificate.. I already contacted support but I'm not getting any reply.

Does anyone know of a support person I can contact for this directly? I need to get the certificate as soon as possible.

[Kaniz]

Hi @Vincent Slegers​, Thank you for reaching out!

Let us look into this for you, and we'll circle back with an update.

[Anonymous]

Hi @Vincent Slegers​ 

Thank you for reaching out! 

Please submit a ticket to our Training Team here: https://help.databricks.com/s/contact-us?ReqType=training  and our team will get back to you shortly.

[Vsleg]

Hello,

What does 'shortly' actually mean here? I already did this 3days ago and have not received any response yet.

Kind regards,

Vincent