ai_parse_document time out setting

[TX-Aggie-00]

We are using ai_parse_document on ~4k pdf files.  We noticed the load is taking quite a bit of time and when we looked into our intermediate table, we are seeing several errors like this:

[
  {
    "error_message":"pdf rendering timed out after 1800 seconds.",
    "page_id":0
  }
]

30 minutes is quite a long time for this and larger files than the ones that failed were successfully parsed.  My question is: is there a way to catch these timeout errors earlier or change the default timeout setting?  

Thanks

[Louis_Frolio · Accepted solution]

Greetings @TX-Aggie-00 , 

Thanks for the detailed description and for including the exact error message — that helps.

The “pdf rendering timed out after 1800 seconds” message reflects an internal hard timeout during the document rendering step. The 1800-second (30-minute) limit is fixed on the service side and is not currently exposed as a user-configurable setting.

In practical terms, there isn’t a way to raise or lower that threshold from your end.

Hope this clarifies things.

Cheers, Lou.

[TX-Aggie-00]

Appreciate the quick response Lou!  It looks like these all occurred in the same batch, so I am guessing something else caused these.

Thanks, Scott