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Databricks Certification exam got Suspended - Need Support

ozbieG
New Contributor II

Hello Team, @Cert-Team , @Cert-TeamOPS 

I faced a very bad experience while attempting my 1st DataBricks certification.I was asked to exit the exam multiple times by the support team saying technical issues. My test got rescheduled multiple times within half an hour.I kept facing the same issue and suddenly out of no where the proctor asked me to show the desk my room , my bed, objects on my bed etc., this happened for another 40 minutes wasted my time and then suspended my exam saying that I violated the technical,behaviour terms.

I want to file a complaint as I was not involved in any unfair means. Also, I want to request a reschedule as I didn't even attend 10 questions.

This is serious, I have paid and attempted exam ethically. I was not expecting this behaviour a from proctor. 

I Have also raised a support ticket on this and the ref id is #00516625 

Please resolve this on high priority. 

Below are details:

username: aasban.s@latentview.com

Exam: Databricks Certified Machine Learning Associate 

 

Thanks. 

Regards, 

Aasban Giftson S

2 REPLIES 2

ozbieG
New Contributor II

Retired_mod
Esteemed Contributor III

Hi @ozbieGI'm sorry to hear your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours to resolve. In the meantime, you can review the following documentation:

Room requirements

Behavioural considerations

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