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Please confirm that the email you are using upon re-sign in has the correct upper/lowercase convention you used to sign up.Both the username part and the domain part are case-sensitive.The email upper/lowercasing you signed up with can be found in your initial welcome email:
Ex: if you are trying to sign in as john.smith (instead ofJohn.Smith) @domain.net, you will get an error.
Your domain needs to be all lowercase:
For example, John.Smith@YAHOO.COM should be entered as: John.Smith@yahoo.com.
And if your email domain is one of the following: @gmail.com, @googlemail.com, @hotmail.com, @live.com, enter your email as all lower case, remove any dots, and remove any โ+โ signs and everything after the plus sign from the username/email address.
For example, if you signed up as John.Smith+work@gmail.com, you should login as: johnsmith@gmail.com
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