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Recover Account Owner

Rex1
New Contributor II

Need help recovering account owner.

Problem: Account owner cannot sign in with its password after SSO was configured. Account owner is a DL for team ownership so it doesn't have an AWS account and can't configure in AD group since it has "+" in the email.

History:

  • Account owner created databricks account
  • Account owner created workspace
  • Account owner added groups and users of team that has AWS accounts
  • All accounts are able to sign in with SSO to workspace besides the account owner
  • Account owner now can't log in to https://accounts.cloud.databricks.com/ since sso is required, but there is no aws account for this user.
1 ACCEPTED SOLUTION

Accepted Solutions

Rex1
New Contributor II

Resolved by temporarily disabling SSO with Active directory that wasn't allowing an email to be created with "+"

View solution in original post

1 REPLY 1

Rex1
New Contributor II

Resolved by temporarily disabling SSO with Active directory that wasn't allowing an email to be created with "+"

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