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Unable to Login - Account Verification Loop

Pranav_jha
New Contributor III

I'm having trouble logging in to my Databricks account at databricks.com. Here's what happens:

  1. I enter my email address and password.
  2. I receive an account verification code via email.
  3. I enter the verification code on the login page.
  4. Instead of logging me in, the page refreshes and prompts me to enter my email address again.

I've repeated this process several times, but I'm still unable to access my account.

Additional Information:

  • I have tried to clearing my browser cache and cookies.
  • I am using work email.

I would appreciate it if you could help me troubleshoot this login issue. Please advise on how to gain access to my Databricks account.

15 REPLIES 15

csagues
New Contributor II

same problem