user email invitation to workspace not received

[311102]

Hello

Since December 2023, I cannot anymore invite users to connect to my workspace as I used to. For no reason, the users I add through my admin dashboard do not receive the invitation email and thus the link to connect to the workspace.   

I tried myself on one of my email address, check in the spambox. Nothing! I send several emails to the support center and no solution from them.

As my databricks workspace is my only way to work with collaborators, help on this topic would be really appreciated.

[Debayan]

Hi, Could you also please try to add users through account console if Identity Federation is enabled? Refer: https://docs.databricks.com/en/administration-guide/users-groups/users.html#assign-a-user-to-a-works...