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Databricks Univerisity Alliance Program is not working

data_driver
New Contributor II

The Databricks Univerisity Alliance Program is free for university students with university emails. After opening tickets, no one is looking at it for many days. Very very slow responses. Students deserve to learn and do some home works or try internships in your technology. After signing up for courses, they are merging with other profiles having same name but different email addresses and causing PII issues. opening tickets also, not useful. Your platform support is not a great experience. Need to look at your tickets... please. thanks,

1 REPLY 1

Anushree_Tatode
Contributor

Hi @data_driver 
Thank you for your patience regarding this matter.
To expedite your request, please list your concerns on our ticketing portal. Our support staff would be able to act faster on the resolution (our standard resolution time is 24-48 hours).

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